Promoting equity for the Global South on the open Internet

We serve underserved communities around the world to take control of their digital rights and become decision-makers in the design, release and governance of technologies.

Issues

Earlier advances in technology have delivered uneven benefits, exacerbating gaps between developed and low- and- middle-income regions, often resulting in unintended harms. We believe societies can only benefit from technologies, particularly the Internet, if they are inclusive and accessible, and underpinned in democratic values of right to information, privacy and transparency.

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Artificial Intelligence

We promote responsible release and accountability for generative AI systems to ensure equitable co-creation and access.
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Content Governance

We work at the nexus of balancing freedom of expression and online safety to safeguard vulnerable groups in low- and- middle-income regions.
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Privacy and Data Protection

We advocate to protect privacy and individual rights to data in a digitally inclusive way while encouraging transparency.
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Tech in Civic Context

We evaluate and advise on public service technology applications based on human rights and ethics frameworks.

We collaborate with experts to investigate systems, review legislations, engage stakeholders and develop inclusive policy solutions to address the most pressing technological issues and concerns facing underserved communities.

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How Social Media Influencers are Scaling Surrogate Political Campaigns in Global Majority Elections

In recent years, content creators, also known as influencers, have an increasingly critical role in shaping political discourse, particularly in Global Majority countries with declining press freedoms. In this research,...
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When Conflict Goes Online: How T&S Systems Need to Adapt during Crises in the Global Majority

Every year, the International Crisis Group (ICG) releases a watch list of ten countries or regions at risk of deadly conflict for the commencing year. In 2022, nine out of...
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Archiving Conflict: The Role of Social Media in Documenting Human History

Social media networks have long been flooded with violent content from conflict zones, leading to the gradual formation of content moderation and community guidelines on the most popular platforms. This...
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Reimagining ‘Tech Accountability’ in the Global Majority

This is an excerpt from our full report on Reimagining Tech Accountability in the Global Majority. The report is a culmination of insights gathered through in-person convening in nine countries...
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How Facebook Has Become a Political Battleground in Bangladesh

We analyzed nearly half a million posts shared across 14.4 million followers, resulting in 97.5 million interactions, to understand how political parties leverage interconnected networks to disseminate their messages in...
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Content Moderation in Under-Resourced Regions: A Case for Arabic and Hebrew

This blog post is part of a broader research on online content moderation in under-resourced regions and languages. Multiple media outlets have highlighted the challenges faced by major U.S. social...
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Global AI Ethics: Incorporating a Non-Western Framework To Promote Safety and Mitigate Bias

Last month, Anthropic release Claude’s Constitution, ushering the way for fresh debates on Constitutional AI and AI ethics. The researchers leaned on the Universal Declaration of Human Rights and Apple’s...
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Bangladesh: Legal and Policy Implications of the Proposed OTT, Digital and Social Media Regulations

It all started when a public interest litigation was filed in the summer of 2020, alleging infringement of constitutional rights due to the government’s failure to regulate content in over-the-top...
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Assessing Policy Gaps in Sharing Non-Sexual Images Online

Sharing intimate images online without consent, commonly known as “revenge porn” or “non-consensual pornography,” is a serious violation of privacy that can have significant negative consequences, particularly for women and...
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A Risk Assessment Framework for Content Governance during Elections

Content regulation during elections presents several risks that need to be carefully considered. While ensuring a fair and transparent electoral process is crucial, the regulation of content can impact freedom...
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Who we are

We are a team of trust & safety professionals, policy and legal experts, product managers, journalists and civil society activists who have spent numerous years working in either industry, government or a rights organization. We are governed by our Our Values that are grounded on values of transparency, honesty, fairness, inclusion and accountability.