Promoting equity for the Global South on the open Internet

We serve underserved communities around the world to take control of their digital rights and become decision-makers in the design, release and governance of technologies.

Issues

Earlier advances in technology have delivered uneven benefits, exacerbating gaps between developed and low- and- middle-income regions, often resulting in unintended harms. We believe societies can only benefit from technologies, particularly the Internet, if they are inclusive and accessible, and underpinned in democratic values of right to information, privacy and transparency.

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Artificial Intelligence

We promote responsible release and accountability for generative AI systems to ensure equitable co-creation and access.
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Content Governance

We work at the nexus of balancing freedom of expression and online safety to safeguard vulnerable groups in low- and- middle-income regions.
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Privacy and Data Protection

We advocate to protect privacy and individual rights to data in a digitally inclusive way while encouraging transparency.
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Tech in Civic Context

We evaluate and advise on public service technology applications based on human rights and ethics frameworks.

We collaborate with experts to investigate systems, review legislations, engage stakeholders and develop inclusive policy solutions to address the most pressing technological issues and concerns facing underserved communities.

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Corporate Language Harms Tech’s Trust & Safety Effectiveness

Corporate language in Trust & Safety (T&S) organizations can perpetuate systemic inequities by prioritizing dominant cultures and economic gain over minority groups and safety, reflecting patterns of power and exploitation...
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Reforming AI Laws and Regulation in Bangladesh: Current Harms and Possible Future(s)

Bangladesh is among many countries thinking about how to incorporate AI laws and regulation to address and accommodate emerging technologies. From urban to rural spaces, most of us engage with...
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How Online Disinformation Fuels Religious, Ethnic and Sociopolitical Tensions during Bangladesh’s Regime Change

The month-long student-led mass movement that led to the resignation of Prime Minister Sheikh Hasina was marred not only with violence, but also a surge in mis- and disinformation. Historically,...
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From Protection to Suppression: Weaponization of Copyright Reporting Online in the Global Majority

Our investigation into the abuse of YouTube’s copyright reporting tools reveals how the mechanism is weaponized in the Global Majority to suppress critical voices and impede freedom of speech, risking...
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How Social Media Influencers are Scaling Surrogate Political Campaigns in Global Majority Elections

In recent years, content creators, also known as influencers, have an increasingly critical role in shaping political discourse, particularly in Global Majority countries with declining press freedoms. In this research,...
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When Conflict Goes Online: How T&S Systems Need to Adapt during Crises in the Global Majority

Every year, the International Crisis Group (ICG) releases a watch list of ten countries or regions at risk of deadly conflict for the commencing year. In 2022, nine out of...
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Archiving Conflict: The Role of Social Media in Documenting Human History

Social media networks have long been flooded with violent content from conflict zones, leading to the gradual formation of content moderation and community guidelines on the most popular platforms. This...
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Reimagining ‘Tech Accountability’ in the Global Majority

This is an excerpt from our full report on Reimagining Tech Accountability in the Global Majority. The report is a culmination of insights gathered through in-person convening in nine countries...
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How Facebook Has Become a Political Battleground in Bangladesh

We analyzed nearly half a million posts shared across 14.4 million followers, resulting in 97.5 million interactions, to understand how political parties leverage interconnected networks to disseminate their messages in...
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Content Moderation in Under-Resourced Regions: A Case for Arabic and Hebrew

This blog post is part of a broader research on online content moderation in under-resourced regions and languages. Multiple media outlets have highlighted the challenges faced by major U.S. social...
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Who we are

We are a team of trust & safety professionals, policy and legal experts, product managers, journalists and civil society activists who have spent numerous years working in either industry, government or a rights organization. We are governed by our Our Values that are grounded on values of transparency, honesty, fairness, inclusion and accountability.